Ensuring regulatory compliance and security measures, we prioritise transparency and trust to safeguard your transactions and personal information.
The information collected during transactions includes appropriate documents and ID details of both sender and beneficiary as required. This information is used to process transactions smoothly, for audit requirements, and to comply with AML/CFT policies. Collected information is stored in a secured database accessible only to authorised personnel.
Respect for intellectual property rights is fundamental to our operations. We uphold the principles of fair use and adhere strictly to copyright laws. Our commitment to integrity extends to all aspects of our business, ensuring that intellectual property rights are respected and protected.
We take our AML/CFT policy seriously and take no chances on safety and security. Compliance means more than meeting minimum industry standards — it means actually preventing illegal and criminal activities such as money laundering and terrorist financing. We operate in full compliance with AML/CFT policies and guidelines issued by our regulators, and work closely with our partners on the associated risk and compliance.
Our Fraud FAQs cover how we keep transactions secure — from spotting fraudulent activity to what to do if you suspect it. If you have a question about fraud prevention that isn’t answered here, contact our team directly.
Stay informed and stay protected. Whether it’s phishing attempts, identity theft, or fraudulent schemes, we’re committed to educating customers on recognising and avoiding these dangers, so you can send money with confidence.
Safeguarding your transactions is our top priority. Our security measures — including encryption protocols and real-time monitoring — help ensure transfers are protected against fraudulent activity, alongside guidance on recognising and avoiding potential scams.